Privacy Policy

Effective Date: August 2025

Smart Vidhya values your privacy. This policy explains how we collect, use, and protect your personal information across our apps and services (including our School ERP and WhatsApp CRM tools).

1. Information We Collect

We may collect the following types of information when you use our services:

Personal details such as name, email, phone number, and school details.
Account information such as login credentials and user IDs.
Usage data such as activity logs, device information, and app interactions.
Communications such as support requests, feedback, and chat messages.

2. How We Use Your Information

To provide and improve our services.
To personalize the user experience.
To send important notices, updates, or alerts.
To comply with legal requirements and enforce policies.

3. Sharing of Information

We do not sell your personal data. We may share your information with:

Authorized school administrators and staff (for ERP usage).
Service providers (such as cloud hosting, payment gateways) under strict confidentiality.
Legal authorities if required by law.

4. Data Security

We implement technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

Access, correct, or update your personal data.
Request deletion of your data (Data Deletion Page).
Opt-out of marketing communications.
Withdraw consent at any time.

6. Data Retention

We retain your information only as long as necessary to provide our services and for legitimate business or legal reasons. Backups are rotated and purged regularly.

7. Children’s Privacy

Our services are intended for schools and educational institutions. We handle student data only under agreements with schools and comply with applicable child data protection laws.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, contact us:

Email: privacy@smartvidhya.example

Address: Smart Vidhya Pvt Ltd, Jaipur, India